.chatbot-shell{--accent:#2D5A3D;--accent-strong:#1F4530;--accent-soft:#E6EFE9;--citron:#DCE85F;--citron-hover:#C9D548;--citron-soft:#F1F6CC;--ink:#1A2438;--ink-soft:#2C3A55;--muted:#6B7280;--line:rgba(26,36,56,0.08);--line-soft:rgba(26,36,56,0.04);--bg:#FFFFFF;--bg-cream:#F5F4EC;--bg-soft:#F4F5F0;--warn:#B85C3A;--warn-soft:#F2DDD2;font-family:Pretendard,system-ui,-apple-system,Apple SD Gothic Neo,맑은 고딕,sans-serif;color:var(--ink);-webkit-font-smoothing:antialiased}.chatbot-shell *{box-sizing:border-box}.chat{width:420px;height:680px;border-radius:22px;overflow:hidden;display:flex;flex-direction:column;box-shadow:0 24px 60px rgba(15,23,42,.18)}.chat-body{flex:1;overflow-y:auto;padding:20px 18px}.chat-body::-webkit-scrollbar{width:6px}.chat-body::-webkit-scrollbar-thumb{background:rgba(0,0,0,.08);border-radius:999px}.row{display:flex;gap:10px;align-items:flex-end}.row+.row{margin-top:14px}.row.user{justify-content:flex-end}.avatar{width:32px;height:32px;border-radius:50%;background:#fff;display:grid;place-items:center;flex-shrink:0;box-shadow:0 4px 12px rgba(15,23,42,.08)}.avatar svg{width:22px;height:22px}.bubble{max-width:78%;padding:12px 14px;border-radius:18px;font-size:14px;line-height:1.55;word-break:break-word}.bubble.user{background:var(--citron);color:var(--ink)}.bubble small{display:block;font-size:11px;opacity:.7;margin-top:6px}.chips{display:flex;flex-wrap:wrap;gap:8px}.chip{border:1px solid var(--line);background:#fff;color:var(--ink);border-radius:999px;padding:8px 14px;font-size:13px;cursor:pointer}.input-bar{padding:12px 14px;border-top:1px solid var(--line);background:#fff}.input-wrap{display:flex;align-items:flex-end;gap:8px;background:#f3f4f6;border-radius:18px;padding:8px 8px 8px 14px}.input-wrap textarea{flex:1;border:none;background:transparent;font:inherit;font-size:14px;color:var(--ink);resize:none;outline:none;padding:6px 0;font-family:inherit;min-height:22px;max-height:96px}.send-btn{width:36px;height:36px;border-radius:50%;border:none;cursor:pointer;background:var(--citron);color:var(--ink);display:grid;place-items:center;flex-shrink:0}.send-btn:hover{background:var(--citron-hover)}.send-btn svg{width:16px;height:16px}.status-dot{width:8px;height:8px;border-radius:50%;background:#22c55e;box-shadow:0 0 0 3px rgba(34,197,94,.18)}.chat-final{background:#fff}.chat-final .f-header{background:#fff;padding:22px 18px 14px;border-bottom:1px solid var(--line);text-align:center;position:relative}.chat-final .f-close{position:absolute;top:14px;right:14px;width:32px;height:32px;border-radius:50%;background:#f3f4f6;border:none;cursor:pointer;color:var(--muted);display:grid;place-items:center}.chat-final .f-bot-illust{width:60px;height:60px;margin:0 auto 8px;border-radius:50%;background:var(--accent-soft);display:grid;place-items:center;box-shadow:0 6px 16px rgba(45,90,61,.12);position:relative}.chat-final .f-bot-illust:after{content:"";position:absolute;right:2px;bottom:2px;width:12px;height:12px;border-radius:50%;background:#22c55e;border:2px solid #fff}.chat-final .f-bot-illust svg{width:42px;height:42px}.chat-final .f-name{font-size:16px;font-weight:700;margin:0}.chat-final .f-status{font-size:12px;color:var(--muted);margin-top:2px;display:inline-flex;align-items:center;gap:5px}.chat-final .chat-body{background:#f7f8fa}.chat-final .f-greeting{text-align:center;padding:4px 8px 18px}.chat-final .f-greeting h3{margin:0 0 6px;font-size:18px;font-weight:700}.chat-final .f-greeting p{margin:0;font-size:13px;color:var(--muted);line-height:1.6}.chat-final .f-suggest-label{font-size:12px;color:var(--muted);margin:0 0 10px 4px}.chat-final .f-suggest .chip{background:#fff;border-color:transparent;box-shadow:0 1px 0 rgba(15,23,42,.04)}.chat-final .f-suggest .chip:hover{border-color:var(--accent);color:var(--accent)}.chat-final .bubble.assistant{background:#fff;color:var(--ink);box-shadow:0 1px 0 rgba(15,23,42,.04)}.chat-final .bubble.user{background:var(--citron);color:var(--ink)}.chat-final .input-bar{background:#fff;border-top:1px solid var(--line)}.chat-final .input-wrap{background:#f3f4f6}.chat-final .send-btn{background:var(--citron);color:var(--ink)}.cite-mark-wrap{position:relative;display:inline-block}.cite-mark{display:inline-flex;align-items:center;justify-content:center;min-width:16px;height:16px;background:var(--accent-soft);color:var(--accent-strong);font-size:10px;font-weight:700;border-radius:4px;padding:0 4px;margin:0 2px;cursor:pointer;vertical-align:text-top;text-decoration:none}.cite-mark:hover{background:var(--accent);color:#fff}.cite-tooltip{display:none;position:absolute;bottom:calc(100% + 6px);left:50%;transform:translateX(-50%);z-index:30;min-width:180px;max-width:260px;padding:8px 10px;border-radius:10px;background:var(--ink);color:#fff;font-size:11px;line-height:1.45;white-space:normal;box-shadow:0 8px 24px rgba(15,23,42,.16);pointer-events:none}.cite-mark-wrap:focus-within .cite-tooltip,.cite-mark-wrap:hover .cite-tooltip{display:block}.cite-tooltip-label{display:block;font-weight:700;color:var(--citron);margin-bottom:2px}.cite-tooltip-title{display:block;font-weight:600}.cite-tooltip-href{display:block;opacity:.75;margin-top:2px;word-break:break-all}.source-card{margin-top:10px}.source-card-h{display:flex;align-items:center;justify-content:flex-start;gap:10px}.toggle-link{display:inline-flex;align-items:center;gap:6px;background:#f4f7fb;border:1px solid var(--line);cursor:pointer;color:var(--ink);font-size:12px;font-weight:600;border-radius:999px;padding:6px 9px 6px 11px;white-space:nowrap}.toggle-link:hover{border-color:#d9e5f5;background:#edf3ff}.toggle-count{min-width:18px;height:18px;display:inline-grid;place-items:center;border-radius:999px;background:var(--accent-soft);color:var(--accent-strong);font-size:11px;line-height:1}.toggle-icon{color:var(--muted);transition:transform .16s ease}.toggle-icon.is-open{transform:rotate(180deg)}.source-list{margin-top:8px;border:1px solid var(--line);border-radius:8px;padding:10px;background:#fafbfc}.source-item{padding:8px 0;border-top:1px solid var(--line)}.source-item:first-child{border-top:none;padding-top:0}.source-row{width:100%;display:grid;grid-template-columns:20px minmax(0,1fr) 16px;align-items:center;gap:10px;background:transparent;border:none;cursor:pointer;color:var(--ink);padding:0;text-align:left}.source-num,.source-row:hover .source-title{color:var(--accent-strong)}.source-num{flex-shrink:0;width:20px;height:20px;background:var(--accent-soft);font-size:11px;font-weight:700;border-radius:4px;display:grid;place-items:center}.source-title{min-width:0;font-size:12px;font-weight:600;color:var(--ink);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.source-row-icon{color:var(--muted);transition:transform .16s ease}.source-row-icon.is-open{transform:rotate(180deg)}.source-panel{margin:8px 0 0 30px}.source-meta{margin:0}.source-meta,.source-quote{font-size:11px;color:var(--muted)}.source-quote{line-height:1.5;background:#fff;border-left:2px solid var(--accent);padding:6px 8px;border-radius:0 6px 6px 0}.source-detail-link{display:inline-flex;margin-top:6px;font-size:11px;font-weight:600;color:var(--accent-strong);text-decoration:none}.source-detail-link:hover{text-decoration:underline;text-underline-offset:3px}.chat-answer-body{line-height:1.7}.chat-answer-paragraph{margin:0;white-space:pre-wrap;word-break:keep-all;overflow-wrap:anywhere}.chat-answer-paragraph+.chat-answer-paragraph{margin-top:12px}.chat-answer-paragraph strong{font-weight:700;color:var(--ink)}.msg-feedback{margin-top:10px}.msg-actions{display:flex;align-items:center;justify-content:space-between;padding-top:10px;border-top:1px solid var(--line-soft)}.feedback-row{display:flex;gap:4px}.fb-btn{width:28px;height:28px;border-radius:8px;border:1px solid transparent;background:transparent;cursor:pointer;font-size:14px;display:grid;place-items:center;color:var(--muted)}.fb-btn:hover:not(:disabled){background:var(--bg-soft)}.fb-btn:disabled{cursor:default;opacity:.55}.fb-btn.active{background:var(--accent-soft);color:var(--accent);border-color:var(--accent)}.copy-btn{background:transparent;border:none;cursor:pointer;color:var(--muted);font-size:12px;display:inline-flex;align-items:center;gap:4px}.quick-actions{display:flex;flex-direction:column;align-items:flex-start;gap:6px;margin-top:10px}.quick-action-tags{display:flex;flex-wrap:wrap;gap:6px}.qa-toggle{background:transparent;color:var(--accent);font-weight:600;padding:2px 0}.qa-btn,.qa-toggle{border:none;cursor:pointer;font-size:12px}.qa-btn{display:inline-flex;align-items:center;gap:6px;background:var(--accent-soft);color:var(--accent-strong);border-radius:999px;padding:7px 12px;font-weight:500}.qa-btn:hover{background:var(--accent);color:#fff}.result-widget{margin-top:8px;background:#fff;border:1px solid var(--line);border-radius:14px;padding:14px}.rw-row{display:flex;align-items:baseline;gap:8px;margin-bottom:8px}.rw-num{font-size:28px;font-weight:800;color:var(--accent);line-height:1}.rw-unit{font-size:13px;color:var(--muted)}.rw-bars{display:flex;align-items:end;gap:4px;height:32px;margin-top:8px}.rw-bar{flex:1;background:var(--citron-soft);border-radius:3px 3px 0 0}.rw-bar.now{background:var(--accent)}.reason-chips{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px;padding:10px 12px;background:var(--accent-soft);border:1px solid var(--line);border-radius:12px}.reason-label{width:100%;font-size:12px;color:var(--accent);margin-bottom:4px;font-weight:500}.reason-chip{background:var(--bg);border:1px solid var(--line);border-radius:999px;padding:6px 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solid var(--line);background:#fff;color:var(--ink)}.handoff-actions .primary{background:var(--citron);color:var(--ink);border-color:var(--citron)}.handoff-actions .primary:hover{background:var(--citron-hover);border-color:var(--citron-hover)}.proactive-wrap{width:360px;padding:40px;background:#f3f4f6;border-radius:22px;position:relative;min-height:240px}.proactive-screen{border-radius:14px;height:160px;padding:16px;color:var(--muted);font-size:12px;line-height:1.6}.proactive-bubble,.proactive-screen{background:#fff;border:1px solid var(--line)}.proactive-bubble{position:absolute;bottom:80px;right:28px;width:240px;border-radius:16px;padding:12px 14px;box-shadow:0 12px 28px rgba(15,23,42,.15);display:flex;gap:10px;align-items:start}.proactive-bubble:after{content:"";position:absolute;bottom:-8px;right:24px;width:14px;height:14px;background:#fff;border-right:1px solid var(--line);border-bottom:1px solid var(--line);transform:rotate(45deg)}.pb-avatar{width:28px;height:28px;border-radius:50%;background:var(--accent-soft);flex-shrink:0;display:grid;place-items:center}.pb-text{font-size:12px;line-height:1.5;color:var(--ink);margin:0}.pb-text strong{display:block;margin-bottom:2px}.pb-fab{position:absolute;bottom:24px;right:24px;width:52px;height:52px;border-radius:50%;background:var(--citron);color:var(--ink);display:grid;place-items:center;box-shadow:0 8px 20px rgba(26,36,56,.18)}.sidebar-chat{display:grid;grid-template-columns:220px 1fr;width:580px;height:680px;border-radius:22px;overflow:hidden;box-shadow:0 24px 60px rgba(15,23,42,.18)}.sb-list{background:#f7f8fa;border-right:1px solid var(--line);display:flex;flex-direction:column}.sb-h{padding:14px 14px 10px;border-bottom:1px solid var(--line)}.sb-h h4{margin:0 0 8px;font-size:13px;font-weight:700}.sb-search{width:100%;border:1px solid var(--line);background:#fff;border-radius:999px;padding:6px 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16px;text-align:center;display:flex;flex-direction:column;align-items:center}.sb-empty-icon{font-size:28px;margin-bottom:10px;width:48px;height:48px;border-radius:50%;background:#fff;border:1px solid var(--line);display:grid;place-items:center}.sb-empty-title{margin:0 0 6px;font-size:13px;font-weight:700;line-height:1.4}.sb-empty-sub{margin:0 0 14px;font-size:11px;color:var(--muted);line-height:1.5}.sb-empty-cta{background:var(--citron);color:var(--ink);border:none;border-radius:8px;padding:8px 16px;font-size:12px;font-weight:600;cursor:pointer;margin-bottom:12px;text-decoration:none;display:inline-block}.sb-empty-cta:hover{background:var(--citron-hover)}.sb-empty-foot{margin:0;font-size:10px;color:var(--muted);line-height:1.5}.sb-foot{margin-top:auto;padding:10px;border-top:1px solid var(--line);background:#fff}.sb-handoff{display:flex;align-items:center;gap:10px;width:100%;padding:10px;background:var(--bg-cream);border:1px solid var(--line);border-radius:10px;cursor:pointer;text-align:left;transition:border-color .15s,transform .05s}.sb-handoff:hover{border-color:var(--accent)}.sb-handoff:active{transform:translateY(1px)}.sb-handoff-icon{width:32px;height:32px;border-radius:50%;background:#fff;border:1px solid var(--line);display:grid;place-items:center;font-size:16px;flex-shrink:0}.sb-handoff-text{display:flex;flex-direction:column;min-width:0}.sb-handoff-text strong{font-size:12px;font-weight:600;color:var(--ink)}.sb-handoff-text small{font-size:10px;color:var(--muted);margin-top:1px}.chat-side{display:flex;flex-direction:column;background:#fff}.chat-a .a-header{background:#fff;border-bottom:1px solid var(--line);padding:16px 18px}.chat-a .a-header-top{display:flex;align-items:center;gap:12px}.chat-a .a-bot-avatar{width:40px;height:40px;border-radius:50%;background:var(--accent-soft);display:grid;place-items:center;position:relative}.chat-a .a-bot-avatar svg{width:26px;height:26px}.chat-a .a-bot-avatar:after{content:"";position:absolute;right:-2px;bottom:-2px;width:12px;height:12px;border-radius:50%;background:#22c55e;border:2px solid #fff}.chat-a .a-name{font-size:15px;font-weight:700}.chat-a .a-status{font-size:12px;color:var(--muted);margin-top:1px;display:flex;align-items:center;gap:5px}.chat-a .a-close{margin-left:auto;width:32px;height:32px;border-radius:50%;background:#f3f4f6;border:none;cursor:pointer;color:var(--muted);display:grid;place-items:center}.chat-a .a-page-chip{margin-top:12px;display:inline-flex;align-items:center;gap:6px;background:#f3f4f6;color:var(--muted);font-size:12px;padding:5px 10px;border-radius:999px}.chat-a .chat-body{background:#f7f8fa}.chat-a .a-greeting{background:#fff;border-radius:18px;padding:16px;box-shadow:0 1px 0 rgba(15,23,42,.04);margin-bottom:14px}.chat-a .a-greeting strong{display:block;font-size:15px;margin-bottom:4px}.chat-a .a-greeting p{margin:0;font-size:13px;color:var(--muted);line-height:1.6}.chat-a 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.input-bar{background:#fef9f3;border-top:1px solid #f3e9d8}.chat-b .input-wrap{background:#fff;border:1px solid #f3e9d8}.chat-b .send-btn{background:#f59e0b}.chat-c{background:#fff}.chat-c .c-header{background:#fff;padding:18px 20px 14px;display:flex;align-items:center;gap:12px;position:relative}.chat-c .c-bot-avatar{width:36px;height:36px;border-radius:50%;background:var(--accent-soft);display:grid;place-items:center}.chat-c .c-bot-avatar svg{width:24px;height:24px}.chat-c .c-titles .c-eyebrow{font-size:11px;font-weight:600;color:var(--accent);margin:0 0 2px}.chat-c .c-titles h2{margin:0;font-size:16px;font-weight:700}.chat-c .c-close{margin-left:auto;width:32px;height:32px;border-radius:8px;background:transparent;border:none;cursor:pointer;color:var(--muted);display:grid;place-items:center}.chat-c .c-close:hover{background:#f3f4f6}.chat-c .c-divider{height:1px;background:var(--line);margin:0 20px}.chat-c .chat-body{background:#fff;padding:16px 20px}.chat-c .c-context{font-size:12px;color:var(--muted);margin:0 0 14px;display:flex;align-items:center;gap:6px}.chat-c .c-context:before{content:"";width:4px;height:4px;border-radius:50%;background:#cbd5e1}.chat-c .c-greeting h3{margin:0 0 6px;font-size:18px;font-weight:700;line-height:1.4}.chat-c .c-greeting p{margin:0 0 18px;font-size:13px;color:var(--muted);line-height:1.6}.chat-c .c-suggest .chip{background:#fff;border-color:var(--line);transition:all .12s}.chat-c .c-suggest .chip:hover{border-color:var(--accent);background:#f5f9ff;color:var(--accent)}.chat-c .bubble.assistant{background:#f5f7fa;color:var(--ink)}.chat-c .bubble.user{background:var(--accent)}.chat-c .input-bar{border-top:1px solid var(--line)}.chat-c .input-wrap{background:#f5f7fa}.chat-c .send-btn{background:var(--accent)}.ref-card{margin-top:10px;border:1px solid var(--line);border-radius:14px;padding:10px 12px;background:rgba(255,255,255,.6)}.ref-label{font-size:10px;font-weight:700;color:var(--muted);letter-spacing:.12em;text-transform:uppercase;margin:0 0 6px}.ref-list{display:flex;flex-wrap:wrap;gap:6px}.ref-list a{font-size:12px;background:var(--accent-soft);color:var(--accent-strong);padding:4px 10px;border-radius:999px;text-decoration:none}.intent-card{background:#fff;border:1px solid var(--line);border-radius:16px;padding:14px;margin-top:8px}.intent-card-title{margin:0 0 4px;font-size:13px;font-weight:600}.intent-card-sub{margin:0 0 12px;font-size:12px;color:var(--muted);line-height:1.5}.intent-chips{display:flex;flex-wrap:wrap;gap:6px}.intent-chip{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--line);border-radius:999px;padding:6px 12px;font-size:12px;cursor:pointer;background:#fff}.intent-chip .ic{font-size:14px}.intent-chip.recommend{border-color:var(--accent);background:var(--accent-soft);color:var(--accent-strong);font-weight:600}.ideas{width:720px;background:#fff;border:1px solid var(--line);border-radius:22px;padding:32px}.ideas h2{margin:0 0 6px;font-size:22px;font-weight:700}.ideas>p{margin:0 0 24px;color:var(--muted);font-size:14px}.idea-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:14px}.idea{border:1px solid var(--line);border-radius:14px;padding:16px;background:#fafbfc}.idea-tag{display:inline-block;font-size:10px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--accent);background:var(--accent-soft);padding:3px 8px;border-radius:999px;margin-bottom:8px}.idea h4{margin:0 0 6px;font-size:14px;font-weight:700}.idea p{margin:0;font-size:13px;color:var(--muted);line-height:1.55}.note{width:420px;background:#fff;border:1px solid var(--line);border-radius:16px;padding:18px 20px;margin-top:14px}.note-tag{display:inline-block;font-size:11px;font-weight:700;color:var(--accent);background:var(--accent-soft);padding:3px 9px;border-radius:999px;margin-bottom:8px}.note h3{margin:0 0 6px;font-size:15px;font-weight:700}.note p{margin:0;line-height:1.6}.note p,.note ul{font-size:13px;color:var(--muted)}.note ul{margin:8px 0 0;padding-left:18px;line-height:1.7}@media (max-width:767px){.chatbot-shell .chatbot-sb-list{display:none!important}}